There is no lack of evidence of the pain of provisioning, maintaining, and
using traditional PC desktops. User satisfaction is low; maintenance costs
high; and stories of lost data, hacked networks, and virus, worm, and DoS
attacks are reported almost daily in the press. As Credit Suisse noted
recently in a report on Desktop Virtualization, “What began as a useful
tool that boosted productivity has grown into a bloated device requiring
constant upgrades and maintenance due to compatibility issues associated with
patches, new hardware, and software releases.”
Many IT departments are considering using virtual desktop infrastructure
(VDI) to centralize and virtualize user desktops in a secure location,
leveraging secure data centers and putting the desktop close to support
staff. What about performance, cost, and customization? Current deployments
of centralized deskt... (more)